MDHA App - System & Privacy Policy
Mangla Dam Housing Authority (MDHA) — Privacy, child protection protocols, & secure data handling
Introduction
The MDHA App is developed by the Mangla Dam Housing Authority (MDHA), Government of Azad Jammu & Kashmir (AJ&K) in collaboration with the Punjab Information Technology Board (PITB). This mobile application facilitates efficient property management, property transfers, allocations, verification, and related real estate workflows for stakeholders and authorized officials.
The platform delivers secure, modern mobile capabilities including document scanning with built-in cropping, encrypted data transmission, and real-time tracking of files and records.
MDHA Executive / User Module
Designed for authorized MDHA officials, estate management personnel, and registered applicants, the application streamlines field operations, property allotment tracking, verification, and end-to-end estate administration procedures.
Commitment to Privacy and Safety
MDHA is deeply committed to safeguarding user privacy and maintaining a secure operational ecosystem. We collect strictly necessary information required for property services and enforce robust safeguards against unauthorized data access.
The MDHA application maintains an absolute zero-tolerance policy against Child Sexual Abuse and Exploitation (CSAE), child endangerment, or any form of child abuse.
Strict Prohibitions Include:
- Any visual or textual content involving child sexual abuse, exploitation, or abuse of minors.
- Uploading, transmitting, sharing, or archiving inappropriate or exploitative materials via document scanners or platform integrations.
- Using the system, directly or indirectly, to facilitate or promote the harm, endangerment, or exploitation of children.
Enforcement & Compliance: Any identified violations result in the immediate removal of content, permanent suspension of account access, and formal reporting to designated law enforcement agencies under applicable statutes, including the Prevention of Electronic Crimes Act (PECA).
Information Collected
The application requests selective device permissions—including PHONE, CAMERA, SMS, CALENDAR, CONTACTS, LOCATION, INTERNET, SENSOR, STORAGE, and MICROPHONE—strictly as required to execute core functional utilities like verifying site locations, capturing identity credentials, scanning transfer documents, and dispatching status updates.
Information Use
Collected data is used strictly for processing property requests, executing verified property transfers, authenticating ownership credentials, and improving administrative service delivery across the official MDHA ecosystem.
Data Security
We deploy modern administrative, technical, and physical security controls to protect sensitive personal and property records against unauthorized disclosure, alteration, loss, or misuse.
Contact Information
For inquiries, feedback, or compliance concerns regarding privacy controls or system operations, reach out to the Mangla Dam Housing Authority (MDHA), Government of AJ&K through official government communication channels.